Pavilion Luxury Villas

Privacy Policy

1.1 At Pavilion Management Ltd. ("Pavilion Management"), accessible from https://www.pavilionmanagement.tc/ (the "Website"), one of our main priorities is the privacy of our visitors in accordance with the laws of the Turks and Caicos Islands, including but not limited to the Turks and Caicos Islands Constitution, the Electronic Transactions Act, and otherwise applicable Turks and Caicos Islands law. This document (the "Privacy Policy") outlines the types of personal information that is collected and recorded by Pavilion Management and how we use it.

1.2 "Personal Data" means any information relating to an identified or identifiable natural person. An identifiable natural person is an individual who can be identified by an identification number or by a factor specific to his or her physiological, mental, economic, cultural, or social identity. Examples of information that could be Personal Data include your name, address, gender, date of birth, language preference, email address, telephone number, credit card information, personal opinions, or social media user identifications.

1.3 If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via email at reservations@pavilionmanagement.tc.

1.4 For further clarity, this Privacy Policy applies only to our online activities and is valid for visitors to the Website with regards to the Personal Data that they shared and/or collect in Pavilion Management. This policy is not applicable to any Personal Data collected offline or via channels other than the Website.

2. Consent

2.1 By using the Website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions of Use.

3. How we use your Personal Data

3.1 We use the Personal Data we collect in various ways, including to:

  • Provide, operate, and maintain the Website;
  • Improve, personalize, and expand the Website;
  • Understand and analyze how you use the Website;
  • Develop new products, services, features, and functionality;
  • Communicate with you, either directly or through one of our partners, including for sales and customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes;
  • Send you emails; and
  • Find and prevent fraud.

3.2 Your entering of Personal Data and other information on the Website, exclusive of passwords, shall, subject to your data protection rights as explained hereinafter, constitute consent of our communication of same to any legal person or entity as we deem reasonably necessary in the course of our business, including but not limited to service providers, property partners, and regulatory authorities, to the extent permitted by applicable law and as required in order to conduct such communication.

4. Log Files

4.1 Pavilion Management follows a standard procedure of using log files. These log files record information pertaining to visitors when they visit the Website for analytics. The information collected by log files include internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and possibly the number of clicks. The purpose of this information is for analyzing trends, administering the site, tracking users' movement on the Website, and gathering demographic information. These are not linked to any information that is personally identifiable.

5. Cookies

5.1 Like any other website, we employ the use of 'cookies', which are small blocks of data created by a web server while you browse the Website and which are placed on your computer or other device by your web browser. These cookies are used to store information including visitors' preferences and the specific pages on the Website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our Website content based on visitors' browser type, activity, and/or other information.

5.2 By accessing the Website, you consent to the use of cookies in accordance with this Privacy Policy. You may opt out of cookies via the cookie preferences pop-up that appears upon each visit to the Website.

5.3 Some of our affiliate/advertising partners may also use cookies and you should refer to their terms of use and privacy policy for more information.

6. Advertising Partners Privacy Policies

6.1 Third-party advertising servers or advertising networks use technologies such as cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Pavilion Management, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

6.2 Note that Pavilion Management has no direct access to or control over the cookies that are used by third-party advertisers.

6.3 The categories of third parties with whom data may be shared through advertising technologies include advertising networks, analytics providers, and other technology partners. Data is shared for the purpose of measuring advertising effectiveness and personalizing content. For further or more detailed information, you should contact the third-party advertising servers directly.

6.4 Note that you can choose to disable cookies through your individual browser options.

7. Data Protection

7.1 We would like to make sure you are aware of your data protection rights. In accordance with the Turks and Caicos Islands Constitution, the Turks and Caicos Islands' Electronic Transactions Act, and as a matter of best practice, Pavilion Management extends the following rights to all users:

  • The right to access: you have the right to request copies of your personal data. We may charge you a small fee for this service;
  • The right to rectification: you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete;
  • The right to erasure: you have the right to request that we erase your personal data, under certain conditions. Please note that erasure may not be possible where we are required to retain data by law or for legitimate purposes such as tax compliance, regulatory reporting, or the resolution of disputes;
  • The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions;
  • The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions; and
  • The right to data portability: you may request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7.2 If you make a request, we endeavor to respond to you within one month. If you would like to exercise any of these rights, please contact us.

8. Children's Information

8.1 Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity.

8.2 Pavilion Management does not knowingly collect any Personal Data from children under the age of 18. If you think that your child provided this kind of information on the Website, contact us immediately and we will make best efforts to promptly remove such information from our records.

9. Email and Other Communications

9.1 From time to time, Pavilion Management may obtain your consent to send you emails and other communications about products, services, promotions, events, or administrative functions. Pavilion Management obtains consent for email communications. You can opt-out of receiving promotional emails from us at any time by unsubscribing or by contacting us. When you request that your name be removed from our databases, it may not be possible to completely delete all your Personal Data due to technical and legal constraints. However, you will not continue to receive emails from Pavilion Management after requesting removal of your name.

10. Online Registration

10.1 You do not have to register to visit the Website. However, you may need to register and provide your Personal Data to be able to use some of the features offered through our online services. Your registration information is used to provide and administer the service you requested.

11. Customer Service and Call Recording

11.1 When you contact us with a comment, question or complaint, you may be asked for contact information that identifies you (such as your name, address and a phone number) and the information needed to help us answer your question or respond to your comment or complaint. We may monitor and/or record telephone discussions when you call us to enhance customer service, for training purposes and/or to confirm our discussions with you. You will be notified at the commencement of any call that may be recorded, and by continuing the call after such notification, you consent to the recording. Recorded calls will be handled in accordance with this Privacy Policy.

12. Social Media and Networks

12.1 Pavilion Management may use accounts on social networks, including, but not limited to, Facebook, X, Instagram, TikTok, LinkedIn, and others to promote its products and services. Pavilion Management's social media accounts are publicly accessible, and your posts, comments, and replies to, and mentions of, Pavilion Management may be publicly visible, depending on your privacy settings. Your privacy and the retention of information on social media accounts are governed by the privacy policies of the parties that operate these social networks. Some social networks may allow you to control the information you make available to Pavilion Management and others. Users should review and agree to privacy agreements and terms and conditions of the parties that operate these networks prior to participating. As stated above, Pavilion Management does not have any control over such platforms, and therefore it has no responsibility or liability for the manner in which the organizations that operate such linked platforms collect, use, disclose, secure and otherwise treat your Personal Data. Pavilion Management may collect and measure information available to it about social media activity in order to provide content that is relevant and potentially interesting to users of these social media platforms.

13. Modifications

13.1 We reserve the right in our sole discretion to revise and update this Privacy Policy from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review this Privacy Policy in order to be aware of any such modifications and your continued use shall constitute your acceptance of same. The Website and the information and material contained therein may be changed, withdrawn or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason whatsoever, all or any part of the Website is restricted to users and/or unavailable at any time or for any period.